Home > Caregiver Support & Services NY
FreedomCare Med is a fully functioning medical practice, open to anyone in need of a trusted healthcare provider! We offer in-person visits in Manhattan and virtual care across New York, covering a variety of services.
Our services include:
You can get the vaccine at many different locations across the state. To find the nearest location to you, click here.
The vaccine can help protect you, your patient, your family, and your community.
To learn about the symptoms of COVID-19, how to stay safe, and what to do if you get sick, visit the CDC’s COVID-19 info page here.
New York State is offering an Emotional Support Helpline to aid with anxiety, stress, depression, trauma, and grief. It is free and confidential. Call 1-844-863-9314 from 8:00 am – 10:00 pm, 7 days a week.
If you live in NYC and want to talk to a Counselor or Peer Support Specialist, click here, text “WELL” to 65173, or call (888)-692-9355.
Find more information about NYC WELL here.
Connect with NYC’s dementia experts 24/7/365 in 200 languages. Specialists can provide you with the most up-to-date information, education, and support.
Call their 24-hour Helpline: (646)-744-2900
Email [email protected]
Visit https://www.caringkindnyc.org/caregivertips/
If you need support, you can connect with a live person at Autism Speaks from 9 am – 5 pm. Call 1-(888)-288-4762.
Cancer Information Specialists are available 24/7 to answer your questions about:
Specific cancers and coping with cancer
Treatment options and side effects
Medicines and pain control
Clinical trials
Prevention and screening
Quitting tobacco
The ACS can also refer you to local and national resources including:
Patient services
Support groups
Social services
Medical equipment
Wigs and prostheses
Transportation
Lodging
Financial programs
To learn more, click here or call (800)-227-2345.
English- and Spanish-speaking counselors and resource specialists are available to support you Monday-Friday 9 am – 9 pm. To connect, click here or Call (888)-793-9355.
If you live in NYC and want to talk to a Counselor or Peer Support Specialist, click here, text “WELL” to 65173, or call (888)-692-9355.
Find more information about NYC WELL here.
National Helpline is a free, confidential, 24/7/365 treatment referral and information service (in English and Spanish) for people and families facing mental or substance use disorders. SAMHSA provides referrals to local treatment centers, support groups, and community organizations. Call 1-(800)-662-4357 (4357).
Find New York-based health, financial, legal, workplace, housing, LGBTQ, and community & mutual aid resources from AARP here.
Click here to learn more about affordable housing for NYC residents.
Click here to learn more about SILO’s housing guidance services in Suffolk county.
ELAP provides rent financial assistance. You are eligible if you
To learn more, click here.
To apply, click here.
Click here to find a Department of Housing and Urban Development (HUD) approved housing counselor in your area. Housing counselors can give advice on renting, defaults, forbearances, foreclosures, and credit issues.
New York City
Access HRA offers one-time financial assistance to help with rent, utilities, medical bills, and more. The program requires paying money back, which can be done with a payment plan.
To access services, click here or call (718)-557-1399.
NYC 311 connects people to resources for rent and utility assistance, emergency shelter, cash assistance, food, child support services, disability access, and more. 311 serves the following counties: Bronx, Kings, New York, Queens, and Richmond.
Click here, call 311, or call (212)-639-9675 to get connected.
Long Island
The Society of St. Vincent de Paul in Long Island has an Emergency Food and Shelter Program (EFSP) that offers rent financial assistance when funds are available. The program serves Nassau and Suffolk counties. To learn more, call (516)-822-3132 or email [email protected].
To apply, click here.
Long Island 211 connects people to resources for rent and utility assistance, emergency shelter, food, disability services, health care, transportation, mental health/substance abuse, and more. 211 serves Nassau and Suffolk counties.
Click here, call 211, or call (888)-774-7633 to get connected.
For a list of thrift stores in your area, enter your zip code here.
SNAP (Supplemental Nutrition Assistance Program) is the new name for Food Stamps.
To find out if you or your patient is eligible for SNAP benefits, click here. Then click on Eligibility.
To apply for SNAP benefits, click here
If you’re on SNAP, Health Bucks is a seasonal program that lets you earn $2 coupons for every $5 spent on your EBT cards at farmer’s markets. Learn more here.
You may be able to get free food from your local food pantry and hot meals from local community kitchens. For more information, call (866)-888-8777.
If you live in Suffolk County, click here to submit a request and schedule an appointment with SILO’s food pantry.
If you live in NYC, click here to find a food pantry near you. For site type, select “food provider”.
If you live on Long Island, click here to find a food pantry near you.
DYCD contracts with community-based organizations to provide services and support to people living in NYC. Learn more here.
The New York Public Library helps NYC’s most recent immigrants find their way in the city through ESOL classes, legal assistance, and financial counseling. For more information, click here or email [email protected].
Use this tool to find a cooling center near you.
Learn how to stay cool in extreme heat here.
HEAP is a program that helps low-income homeowners and renters pay for heating and cooling utility bills. You are eligible if
To learn more, click here or call (800) 342-3009. You can apply for the program here.
If you live in Nassau county, the Empower. Assist. Care. (EAC) Network can help you access the following programs:
To learn more, click here. To apply, call (516) 539-0150 or (516)-546-6121.
Lifeline helps low-income consumers find affordable communication services. Subscribers receive a discount on monthly telephone services, broadband internet access, and voice-broadband bundled services, which are purchased from participating providers. To find out more, click here.
Eligible caregivers and patients can receive a free Smartphone or SIM Card with free minutes, texts, and data through SafeLink Wireless. You must be enrolled in Medicaid, SNAP, SSI, Section 8, HEAP, TANF or another NYS assistance program to qualify. To find out more, click here.
For a list of resources that offer low-cost internet to seniors, click here.
LiveOn NY can help you figure out which benefits you qualify for and help you complete any applications for benefits. This program is only for older New Yorkers living in NYC. For more information, click here or call (212)-398-5045.
The NY Connects Friendship Line is a 24-hour, toll-free crisis line for disabled adults and people ages 60 and older. If you’re feeling lonely, depressed, or isolated, call 1-(800)-971-0016 to get connected to a Friendship Line volunteer.
For helpful guidance on how to prevent elderly loved ones from falling and information about fall risks, click here.
Contact your patient’s Health Insurance Case Manager for more information on Life Alert fall bracelets and transportation services.