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Your Wellbeing, Our Mission

Your Wellbeing, Our Mission

Personalized, No-Cost Care Management Designed for You

  • Care Management helps you find the best doctors for you based on your needs.
  • Care Management connects you with local food pantries, meal programs, and government programs like SNAP
  • We help you find support groups, counseling services, and community resources.

We make sure you get the support you need to live and thrive independently.

Complete Care, Made Easy

caregiver taking care old woman

Whether you need help coordinating your healthcare, or accessing food programs and housing resources, Care Management Care Managers are here to guide you.

With Care Management, it’s easy!

  • Contact us for eligibility screening.
  • Get matched with a care manager.
  • Begin receiving coordinated care.

Who Qualifies?

If you:

How It Works

Transportation

Doctor appointments

Medication

Safe housing

Other community services

Food assistance

Mental health services

Substance abuse treatment

New York's Top-Rated PCA Provider — More 5-Star Reviews Than Anyone Else.

8,000+ 5-Star Reviews
5 stars
With 97% satisfaction, FreedomCare is the nation’s fastest-growing in-home care provider. Customers highlight the convenience, ease of use, and quality care that makes us their trusted choice.
Richard Branker
Richard Branker
"Mom is getting stronger,
and it feels so good”
We brought in a couple of aides for my mother, but I could tell she wasn’t happy. Now I get to care for Mom daily — and she’s smiling and laughing. I feel really good, knowing she’s getting stronger each day.
Patricia Charles
Patricia Charles
“Best program ever”
I’ve had aides in the past, but it always ended badly. This is one of the best programs ever. I’m so happy that my niece is helping me.
Roberta Salley
Roberta Salley
"I’m gonna make 90"
I didn’t want an aide; I don’t get along well with strangers. My daughter knows me and loves me; she looks right past my attitude. With her as my aide, I think I’m gonna hit 90. You watch. I’m gonna be the first one in my family to make 90.
Dorothy Zuniga
Dorothy Zuniga
“A blessing”
I have multiple sclerosis. After my second hospitalization, I realized I needed help. To have my best friend be here for me is a blessing. My caseworker, Ashley, is very helpful — I feel comfortable calling anytime. And having someone I trust work for me keeps my mind at ease.
Frequently Asked Questions about Care Management

FreedomCare helps you understand your options — and how to get paid for the care you provide!

Care Management offers more hands-on, personalized support. While care managers help oversee your care, Care Management goes further — we coordinate your medical appointments, help navigate the health system and connect you to community services when you need them most. We focus on building trusted relationships and providing extra support during life’s more challenging moments.

There is no change to your health coverage, this is a program covered by Medicaid and does not require a specific plan.

Your Care Manager at FreedomCare is there to find and connect you with additional resources that your health plan may not be able to do. We can help with social services, housing assistance, doctors’ referrals, and more.

The appointments are conducted in-person at the Patient’s home, over the phone or online via Zoom.

You do not have to have a particular health plan; we only require active Medicaid coverage.

You do not have to be enrolled with FreedomCare to receive Care Management services. You just need to have active Medicaid coverage and qualifying conditions and needs.

The first 2 appointments must be in person; the good news is the Care Manager will come to your home for the appointments. Appointments after that can be conducted either in-person or virtually.

Still have questions?

Call us during business hours - 8 AM to 6 PM. We are happy to help you.
A map of New York State is illustrated using evenly spaced orange dots on a light gray background.

Areas Serviced

Care Management is actively working to expand our service area to reach even more communities.

  • Upstate New York: Genesee, Erie, and Monroe counties.
  • Downstate New York: Queens, Brooklyn, Bronx, Manhattan, and Nassau counties.

Ready to simplify your care?

Care Management is a no-cost, Medicaid-covered care management program.