ALTCS: Arizona’s Long‑Term Care System
ALTCS, the Arizona Long Term Care System, is the main Medicaid long-term care program for people who need nursing-facility level support but may be able to remain at home. It can cover long-term care in nursing facilities, assisted living, or home and community settings, depending on eligibility and care needs. FreedomCare helps Arizona families understand how ALTCS can support care at home.
ALTCS—the Arizona Long Term Care System—is the heart of long‑term care in Arizona. If your loved one is 65 or older, or has a physical disability, and needs the level of care typically provided in a nursing home, ALTCS may allow them to receive that care at home instead. For many families, this program is the difference between keeping a parent, spouse, or other loved one at home versus placing them in a facility.
What ALTCS Covers
ALTCS covers more than basic personal care. Depending on the plan of care, it can include homemaker help, skilled nursing, respite, home modifications, medical equipment, transportation, and full Medicaid medical coverage. FreedomCare helps families understand what services may be available and how those benefits fit into everyday caregiving.
Daily Help
Personal care
Help with bathing, dressing, toileting, eating, moving around, and other daily care needs.
Home Support
Homemaker services
Help with chores and basic home tasks that support safe living at home.
Extra Support
Transportation and equipment
Some members may also get transportation, equipment, or other approved supports.
Care Planning
Coordinated long-term care
Services are based on care needs, plan approval, and the member’s care plan.
ALTCS is comprehensive. Beyond just personal care, it includes:
- Personal care and attendant services such as hands-on help with bathing, dressing, and daily routines.
- Homemaker services like light housekeeping and meal prep.
- Skilled nursing when medical needs arise.
- Respite care, so you can take a break when you need it.
- Home modifications and equipment like ramps, shower chairs, and hospital beds.
- Transportation to medical appointments.
- Includes full Medicaid healthcare coverage – doctor visits, prescriptions, hospitalization, and specialists.
It’s designed to keep everything coordinated, so you’re not juggling ten different providers and billers. FreedomCare helps families understand what’s covered and how to access the full range of benefits available through ALTCS.
Agency with Choice (AWC) in Arizona
Agency with Choice (AWC) is a member-directed care model in Arizona in which the provider agency remains the legal employer, while the member or family helps choose, schedule, and supervise the caregiver. Under ALTCS with AWC, eligible members may be able to receive care from a trusted family member instead of relying only on agency-assigned caregivers. FreedomCare works through the AWC model in Arizona and helps families navigate how it works.
Traditional Agency Care
The agency takes the lead
The agency usually chooses the caregiver and handles scheduling, supervision, and employer tasks. Families have less direct control.
Agency with Choice
The family has more say
With AWC, families may have more input in choosing and directing the caregiver while the agency still handles employer and payroll duties.
Want care from someone you know?
FreedomCare can explain how AWC may work for your family in Arizona.
Here’s where ALTCS becomes especially meaningful for many families. In Arizona, one of the key member‑directed options is Agency with Choice (AWC). Under AWC, the provider agency and the member enter into a partnership: the agency remains the legal employer of the paid caregiver, while the member or representative can play a major role in recruiting, selecting, scheduling, supervising, and training that caregiver based on the member’s needs. This model gives families more involvement than a traditional agency‑only setup, while also giving them administrative support through the provider agency. For many Arizona families, that structure matters. It can allow a loved one to receive care from someone they know and trust while avoiding the full employer role.
FreedomCare’s Arizona program works through AWC. When families contact us in Arizona, we help them understand and navigate the Agency with Choice model.
The 3 main Arizona care paths families ask about
ALTCS
Best fit for many older adults and adults with physical disabilities
Usually the main path when someone needs long-term care at home and meets Arizona ALTCS rules.
DDD
Best fit when the disability started before age 18
DDD may be a stronger fit for people with qualifying developmental disabilities.
State Plan
More limited home care support
This path may help with personal care in some cases, but it is usually not the paid family caregiver path people mean.
Similar Medicaid & State Programs Available in Arizona
ALTCS is not the only long-term care option in Arizona. Depending on your loved one’s age, disability, and care needs, programs like DDD Home and Community-Based Services or State Plan personal care may be more appropriate. FreedomCare helps families understand how these options differ, especially when paid family caregiving is a priority.
While FreedomCare’s services primarily focus on ALTCS and the care pathways we support, we believe it’s important that families understand the broader Arizona landscape. Depending on your loved one’s age, disability, and care needs, other Arizona programs may be a better fit.
Division of Developmental Disabilities (DDD) HCBS
DDD eligibility includes residents who meet both developmental disability diagnosis and functional limitation criteria. If your loved one has a developmental disability such as intellectual disability, cerebral palsy, autism, or epilepsy that began before age 18, DDD Home and Community Based Services may be the right fit. This program is built specifically for individuals with developmental disabilities and provides services tailored to their long‑term needs.
Many families appreciate DDD because of its flexibility around family caregivers. Parents can often be paid to care for their adult children with disabilities, and siblings may also qualify. The guidelines are typically more flexible than ALTCS when it comes to who can serve as a paid caregiver, especially under Arizona self‑directed attendant care service options.
While FreedomCare’s primary support in Arizona is focused on ALTCS and the consumer‑directed home care pathways we administer, we include DDD here because it is an important Arizona option for some families. For DDD eligibility questions and applications, families typically work directly with DES/DDD and their assigned coordinators, and we encourage verifying the most current DDD requirements through official DES resources.
Arizona State Plan Personal Care
State Plan Medicaid offers limited personal care for people who need some help with daily activities but don’t meet the nursing‑home level of care that ALTCS requires. State Plan personal care services generally provide limited assistance for eligible Medicaid members who need help with certain daily activities but do not qualify for ALTCS long‑term care.
These services are typically delivered through agency‑directed models and do not usually function as a consumer‑directed “pay a family caregiver” pathway. You can’t choose your caregiver, and family members can’t be paid. It’s less common for long‑term family caregiving situations, but FreedomCare can help you understand if it applies to your circumstances.
What is a Medicaid waiver?
A waiver lets Arizona provide long-term care at home instead of only in a nursing home or other facility. It helps more people get care in the setting that fits them best.
Medicaid waivers let Arizona provide long-term care at home or in the community instead of only in nursing facilities. Different waiver structures serve different groups, including seniors, adults with physical disabilities, and people with developmental disabilities, and each pathway can affect who may be paid as a caregiver.
ALTCS
Long-term care at home or in a facility
This is usually the main path for older adults and adults with physical disabilities who need long-term care.
Family caregiver rules depend on the service model and approval.
DDD
Support for qualifying developmental disabilities
This path is for people with qualifying developmental disabilities that started before age 18.
Family caregiver flexibility may be better in some DDD cases.
Other Supports
Other Arizona home and community options
Some Arizona supports may help with home care needs, but not all work like paid family caregiver programs.
Always check the exact program rules.
The word “waiver” gets thrown around a lot in Medicaid conversations, and it can feel like jargon. Here’s what it actually means: waivers allow states to provide long‑term care at home or in the community instead of in nursing homes or institutions. Think of them as permission slips from the federal government that let Arizona serve people in more flexible, home‑based ways.
Arizona uses different Medicaid long‑term care programs and waivers to serve seniors, adults with disabilities, and people with developmental disabilities. The program you qualify for affects who can be a paid caregiver, what services you receive, and how much control you have over daily care decisions.
ALTCS for Elderly and Physically Disabled (E/PD)
ALTCS serves individuals with age‑related needs and adults with physical disabilities who meet nursing‑facility level of care criteria. If the member lives at home, Arizona may use different service‑delivery models, including Agency with Choice (AWC) and Self‑Directed Attendant Care (SDAC), to deliver attendant‑care services.
Division of Developmental Disabilities (DDD) Services
AHCCCS policy for direct‑care services explicitly applies to DES DDD as well as ALTCS E/PD and Tribal ALTCS unless otherwise specified. Families with a qualifying developmental disability should review DES/DDD service options directly, including current family‑paid caregiver policies where applicable.
Other Arizona HCBS Waivers
Tribal ALTCS: Designed for American Indian and Alaska Native members, administered through tribally operated programs with culturally appropriate services.
Arizona Children’s Rehabilitation Services (CRS): Serves children with certain chronic medical conditions—not technically a waiver, but an important resource for families with medically complex kids.
Here’s a side-by-side look at Arizona’s main consumer-directed care programs to help you compare options:
Important
Caregiver rules can change based on the service model, the care plan, and program approval. AWC, SDAC, and agency-directed care do not all work the same way.
Program Comparison & Decision Guide
Choosing the right program can feel like a high‑stakes decision because it affects your loved one’s comfort, your family’s finances, and your own peace of mind. The good news is that once you understand which programs you qualify for and how family caregiver rules work, the path forward usually becomes clearer. FreedomCare is here to walk through your specific situation, explain how these options work in practice, and help you make a confident decision.
Quick answer tool: Use this to get a first idea of which Arizona path may fit your caregiver setup.
Choosing the Right Program for Your Family
In Arizona, the right Medicaid program depends on who needs care, what diagnosis they have, and whether paid family caregiving is a priority. FreedomCare helps families compare ALTCS, DDD, and State Plan options so they can choose the path that best fits their loved one’s needs.
Common Misconceptions Clarified
We hear the same questions and concerns from families all the time. Let’s clear up the biggest sources of confusion:
1
“Spouses cannot be paid caregivers in Arizona Medicaid.”
This is not fully correct. In Arizona, AHCCCS policy includes a Spouse as Paid Caregiver Service Model Option that permits legally responsible spouses to receive compensation for providing direct-care services to their spouse who is an ALTCS member, when program requirements are met. However, spouses are not permitted to receive reimbursement under SDAC, so the answer depends on the specific service model being used. FreedomCare in Arizona works under the Agency with Choice (AWC) model, which allows spouses to be paid caregivers when all criteria are satisfied.
2
“ALTCS is the same as regular Medicaid.”
Not exactly. Regular AHCCCS covers medical care like doctor visits and prescriptions. ALTCS is for people who need nursing-home level care but want to receive it at home or in the community. It includes regular Medicaid benefits plus long-term care services.
3
“Every Medicaid program lets me choose my caregiver.”
Not always. Arizona’s member-directed options are mainly available to ALTCS members who live in their own home, and those options include AWC and SDAC. Other parts of Medicaid may work through more traditional health-plan or agency structures.
4
“The service-model details are not important.”
They are very important. In Arizona, whether care is delivered through AWC, SDAC, or another pathway can affect who the employer is, whether a spouse may be paid, how payroll works, and how much day-to-day control the family has.
Reasons Families Choose Each Option
ALTCS may fit best when…
Your loved one needs long-term care, may qualify for Arizona Medicaid, and does not fit DDD.
DDD may fit best when…
The disability started before age 18 and the person may qualify for Arizona DDD services.
State Plan may fit best when…
The person needs some personal care support, but the goal is not the same kind of paid family caregiver setup families usually mean.