If you use Medicaid and need some assistance with renewing your application, it’s important you know which office is the best to go to and receive the help you need. If it’s your first time applying for Medicaid, you will also need to appear in the office to submit some paperwork and verify your identity.


What is Medicaid?


Medicaid is a federal-state health insurance program for low-income populations. Medicaid provides health care coverage for millions of Americans who are low-income or don’t have jobs that offer them adequate health care coverage.


Medicaid can cover adults, children, pregnant women, elderly adults, and people with disabilities. It is administered by the states but is regulated according to federal requirements. The Medicaid programs are funded by the state and federal government.


Federal regulations make sure the programs offered are high-quality and the doctors are licensed and professional. Applying for Medicaid for the first time can be difficult because you might not be sure what paperwork you need or where to apply. You also need to renew your Medicaid applications every year as they do not automatically renew.


Each state has slightly different requirements for enrollment and eligibility, so make sure any research you do online is for Pennsylvania only. If you aren’t sure whether you meet the requirements or are confused about the application, you can contact the department of health services in your county or visit one of the offices listed below.


There are many Medicaid offices located throughout Pennsylvania, but not all offer the same quality of services and customer service. The ones listed below are where you will be cared for the most.


Best Medicaid Offices in PA


Finding the best Medicaid offices in Pennsylvania can be hard if you aren’t sure where to look or what services to search for. Here is a list of some of the most common offices, as well as their locations and hours of operation.


Lackawanna County Assistance Office

You can submit Medicaid applications at this office. Caseworkers are always available to help you answer your questions. You can call them or go in person to talk to someone if you need something.


Along with Medicaid help and information, they also offer:


● Cash Assistance

● Supplemental Nutrition Assistance Program

● Health Care Coverage (Medical Assistance)

● Home Heating Assistance (LIHEAP)

● Family Planning Services

● Help with Child Care

● School Meals

● Long-Term Living Services


200 Scranton State Office Building

100 Lackawanna Avenue

Scranton, PA 18503-1972

Phone: 570-963-4525

OFFICE HOURS: 7:30 AM to 5 PM (Monday through Friday)


Lancaster County Assistance Office

You can apply and renew your benefits at this office, as well as receive cash assistance, SNAP, school meals, and LIHEAP. You can also get special services for women and long-term living services.


832 Manor Street

P.O. Box 4967

Lancaster, PA 17604-4967

Phone: 717-299-7411

OFFICE HOURS: 8 a.m-5 p.m.


Boulevard District

If you need any extra help when it comes to filling in your Medicaid forms, you can visit this office in person or call them during office hours. Sometimes even after applying for Medicaid benefits, you need to go to the office in person and make sure all the paperwork has been filed correctly.


4109 Frankford Avenue

Philadelphia, PA 19124-4508

Phone: 215-560-6500

OFFICE HOURS: 8 a.m.-5 p.m.


York County Assistance Office

You can file your application at this office with the help of a worker if you don’t want to try to file it by yourself online or at home since the application can often be confusing. They also have the application for SNAP benefits.


130 N. Duke Street

P.O. Box 15041

York, PA 17405-7041

Phone: 717-771-1100

OFFICE HOURS: 8 a.m.-5 p.m


Warren County Assistance Office ​

This is a welfare office and has all the services you might need including Medicaid. You can bring your application into the office or submit it online. You can also inquire about services including LIPHEAP, school meals, family planning services, and long-term living services.


210 North Drive, Suite A

N. Warren, PA 16365

Phone: 814-723-6330

OFFICE HOURS: 8 a.m.-5 p.m.


Sullivan County Assistance Office

If you need help applying for Medicaid or other welfare services, you can apply at this office. You can also call the office if you need help while trying to fill in your online application and don’t understand something. The workers are very friendly and always ready to help.


918 Main Street, Suite 2

P.O. Box 355

Laporte, PA 18626-0355

Phone: 570-946-7174

OFFICE HOURS: 8 a.m.-5 p.m.